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Meet Our Customer Service Coordinator

chromaline screen print products customer service representative
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Chromaline is more than just emulsions and capillary films. We have an entire team dedicated to bringing you the best screen printing products on the market. This month, take a look behind-the-scenes with Nicole Hautajarvi, Customer Service Representative for Chromaline.

Nicole is just one of the many team members who helps to make Chromaline the leader in screen printing solutions. She started in the Chromaline division of IKONICS Corporation over 10 years ago. Keep reading to learn more about her.


How long have you worked for IKONICS?
I have worked for IKONICS for 11 years.

What is your job at IKONICS?
I am the Customer Service Coordinator for the Chromaline division of IKONICS. As the Customer Service Coordinator I assist in the development of our customer service policies. I also help our customers with information on our screen printing products, order processing, shipping inquiries and any other questions they may have.

What did you do before working at IKONICS?
Before working for IKONICS, I attended college. I spent most of my college years working in a small gift shop in Canal Park in the heart of Duluth, Minnesota (where Chromaline is headquartered). Coincidentally, we sold a lot T-shirts that were screen printed by Chromaline customers.

At which store would you like to max-out your credit card?
I could max out my credit card at Home Depot without even trying. I may or may not have a home remodeling addiction.

Which way does your toilet paper hang on the wall – over or under?
With two children in the house I’m just happy to find ANY toilet paper hanging on the wall.

What was your last vacation?
My last vacation was spent at the family cabin in northern Minnesota. We spent our days in the lake and our nights battling mosquitos.

And finally, the most dividing question here at IKONICS… Packers or Vikings?
I was born and raised in Minnesota... Go Vikings!


Make sure to sign up for our newsletter so you don’t miss out on future features like this one. Don’t hesitate to contact Chromaline directly with any questions. We are here to help with all your screen printing needs. Call (800) 328-4261 or email us any time. We are here to help and support you!